| DSI understands that these are challenging
times for the newspaper industry. In response, DSI has developed
an online self-service tool that will help newspapers to improve
the consumer experience and save costs. DSI/WebCirc is a flexible
extension to the DSI suite of software. Easily integrated into your
newspaper’s website, DSI/WebCirc offers a competitive advantage
with real-time access for subscribers, carriers, dealers and managers.
DSI/WebCirc makes it easy for your customers to do business with
your newspaper! DSI/WebCirc enables consumers to start a new subscription,
view and validate their transaction history, place their paper on
vacation hold, report a problem, view their renewal notice or make
an online payment all in a secure and trusted environment. Transactions
submitted online are processed immediately and all information is
automatically integrated into the DSI/Circulation database. And
to enhance the experience, consumers receive a confirmation email
when their transaction is submitted.
DSI/WebCirc allows your newspaper to improve carrier loyalty and
build news dealer relationships. Carriers and Dealers can view up
to date account status, view history, retrieve and store billing
statements, produce their own route lists, request draw changes
and submit returns.
Realize your objectives to increase revenue and decrease costs
by using DSI/WebCirc:
• Increase Consumer Loyalty and Retention
• Reduce Call Volume and Labor Expenses in the Call Center
• Target Rate Offers, Solicit NIE Donations on every Vacation
Stop and Payment Transaction and Solicit Up sells to Increase
Circulation
• Increase Easy Pay and Reduce your Billing Expenses
• Cross-sell Classified and Banner Ads to Generate New Streams
of Revenue
• Track Promotions and Gather Leads for Marketing Programs
• Reduce Shipping and Handling Costs when Subscribers Print
their own Renewal Notices and when Carriers Print their own Billing
Statements and Route Lists
Maximize revenue channels, minimize expenses and improve relationships
with DSI/WebCirc. It is an affordable, easy to use, easy to implement
tool developed expressly for your Circulation department!
If you would like to arrange a demonstration, please contact our
sales department at 1 800 826-7245 or e-mail us at sales@data-sci.com.
Register HERE
to view a short video presentation.
"We are very pleased with the web
self-serve capability that transparently updates our core DSI system.
We expect this to significantly reduce the number of customer service
calls." Joe Gallo, CIO, The Columbus
Dispatch, Columbus, Ohio
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